Flash № 013The lobby
One line. No clipboard.
Flash day, walk-in rush, or an ordinary Tuesday. Shop Queue holds walk-ins and booked appointments in the same line. Clients scan the code on the door, check themselves in from their own phone, and their consent form arrives by text before they reach the counter.
1 Riley ChenWalk-in · Flash № 12 · Kat
2 Dana ReyesWalk-in · Fine line · Any artist
3 Theo Brandt2:00 appointment · Traditional · Jes
4 Marcus TranWalk-in · Script · Moe
nobody had to ask who’s next
Walk-ins and appointments, one board
The queue spec.
A flash event is a shop’s busiest, messiest day. Shop Queue turns it into a list that keeps itself in order.
- One combined line
- Walk-ins and booked appointments hold their place in the same queue. A client with a 2:00 checks in and sits down next to the walk-in who showed up at noon, in whatever order you decide.
- Scan to join
- Put the QR on the door, the counter, or the lobby screen. Clients add themselves from their own phone, so the front desk stops being a bottleneck.
- Consent before the chair
- The consent form goes out by text the moment they join, and the row shows the second it comes back signed. Nobody waits on paperwork while an artist waits on them.
- Text when it’s their turn
- One tap sends a “you’re up” text so people can grab lunch instead of holding a chair. No names shouted across the shop.
- Drag to reorder
- Move someone up for a quick touch-up, or because they’ve waited long enough. The new order lands on every screen and the lobby TV at once.
- Wait timers that escalate
- Every row counts its own wait and changes color at the thresholds you set, so a forgotten client turns loud before they turn into a bad review.
- Straight into checkout
- Start the session, mark it done, and send the entry to checkout with the client, artist, and service already attached.
- Your words, your colors
- Rename, recolor, reorder, or hide any status, and add your own. Put piercing, consults, and touch-ups on there so the board speaks the way your shop already does.
A day you can actually run
Sixty walk-ins. One list.
The board is live on the front desk, every artist’s phone, and the screen in the lobby at the same time. Move a row and it moves everywhere.
- Party size, priority flags, placement, and notes on every entry
- Search the board by name, phone, service, artist, or status
- Let clients pick an artist, or turn artist selection off entirely
- Requeue one client, or the whole day, in a single move
- Average wait time reported back to you with the rest of your numbers
- Export any day to CSV, and keep the history to look back on
The lobby screen
Everybody knows where they stand.
Cast the board to the TV in the waiting area. It carries your logo, calls who’s up next, and puts a QR code in front of the next person through the door.
Now waiting · the shop screen
Every row carries the time that client checked in, so the order explains itself without promising a countdown the shop can’t keep. The screen refreshes as the line moves, and nobody has to interrupt the front desk to ask where they are. Turn the QR off if you’d rather keep check-in at the counter.
Get started
Ready before your next walk-in.
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Open the queue
It’s already in your dashboard. Pick which services need a consent form first.
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Print the code
Tape it to the door, stand it on the counter, or leave it on the lobby screen.
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Let the line form
Walk-ins scan themselves in, booked clients get checked in on arrival, and you work down the board.
The front desk
What feeds the line.
- Online booking
- Clients book 24/7, pay a deposit up front, and get reminded automatically.
- Digital forms
- Consent and intake forms go out by text and come back signed before the chair.
- Client management
- Contact details, appointment history, notes, and past transactions on one profile.
Let the line run itself.
Start free, print one QR code, and watch your next flash day sort itself into order.